Customer Journey Mapping + Automation

  • Client: Michelle, Certified Wilson Dyslexia Practitioner/ Business Coach

    • Streamlined email + lead management to capture missed opportunities

    • Designed full sales funnel (opt-in, application, sales page, email automations)

    • Built onboarding workflow (forms, welcome emails, class reminders, portal setup)

    • Results:

      • 38% increase in masterclass attendance

      • 462% increase in net revenue in one month

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Project #1 - Challenge Funnel

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Project #3 - Social Media Management